My name is Chris Buttenham. The guy in the photo above is my dad. Working with him, I saw a problem that eats away at independent businesses everywhere.
He’d train an employee, invest everything in them—and then lose them to a competitor offering just a little more money. Recruiting was hard. Retaining good people was harder. And the way compensation worked never truly aligned with the growth of the business.
Meanwhile, there was no clear plan for the future.
My dad wanted what every owner wants: the freedom to step away now and then, to play a round of golf on a Wednesday, and to focus on the business instead of being trapped in it.
But instead, the harder he worked, the more tied down he felt.
The cycle kept repeating: great people left, my dad stayed chained to the day-to-day, and taking a step back seemed impossible.