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Valuations and incentive plans shaped around how your trade actually runs
Install leads and senior techs, kept through the seasonal swing.
The two or three people who can run a job without you on the phone.
Licensed hands are the constraint on growth. Keep the ones you have.
Crew leads who run a route without a call from you.
Route techs your customers ask for by name.
Installers who make the callbacks stop.
Superintendents who bring the job in on time.
The practitioners your clients book by name.